Learn how to adjust the protection level in your User Access Control settings with Microsoft Support. We recommend re-enabling UAC as soon as you’re finished troubleshooting. UAC is a Windows security feature that helps protect your device by preventing applications from gaining Administrator access to your operating system. Try lowering the User Access Control settings This runs the EA app as an administrator account and should let the game install. Right-click the EA app icon on your desktop (or in the EA app directory if not on your desktop) and select Run As Administrator.Try running the EA app as an administrator Reinstall the EA app, then try installing your game again.Under Programs, click Uninstall a program.Open the Control Panel (find it by searching Control Panel in the Start menu).Close the EA app (formerly EA Desktop).Learn more about drive formatting and disk management with Microsoft Support. Some hard drives have FAT32 formatting, which can have issues with files larger than 4 GB. If you start having trouble when your download reaches 4 GB, you may have a problem with your hard drive formatting. Problems when the download gets stuck at 4 GB I spent almost 2-hours with your Chat Support and tried many of their suggestions and nothing has fixed the problem, which is why I am here (per their suggestion).If your downloads are getting stuck or your installed games aren’t loading, try these troubleshooting steps to get your PC games up and running. I have also tried to download just the core game and not the DLC and this fails, as well.
None of this has fixed the issue I have described above. I have also followed the steps to clear the EA App cache. I have gone through the process of uninstalling EA App and reinstalling the EA App. Something went wrong during the download. This goes on for up to 5 minutes before it finally stops and I receive an error message that states the following. In the lower left corner of the EA App I see a bar that is moving and a message saying "Preparing". I downloaded the EA App and selected to download Dragon Age Origins Ultimate Edition, including all of the bonus content and clicked "download". It was a fresh installation of Windows 11, not an upgrade from Windows 10.
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